Legal

Privacy Policy

Hassan Computers respects your privacy. This policy explains what information we collect, why we collect it, and how we keep it safe.

Information we collect

When you place an order or contact us, we may collect:

  • Your name
  • Email address
  • Phone or WhatsApp number
  • Delivery address
  • Order and transaction information, such as the products ordered, amount, payment method and order status
  • Basic technical information such as browser type and device, collected automatically by our website

How we use your information

  • Processing and confirming your orders
  • Arranging delivery and shipment tracking
  • Providing customer support, warranty service and after-sales help
  • Sending order updates, delivery notifications and responses to your queries
  • Preventing fraud and keeping our store and customers secure
  • Improving our products, pricing and website experience

Sharing your information

We do not sell your personal information. We share it only where necessary:

  • Payment processors, to complete a transaction securely
  • Delivery and courier partners, to deliver your order
  • Service providers who help us operate the website and support our customers
  • Authorities, where disclosure is required by law

Payment information

Hassan Computers does not store complete card details. Card numbers, expiry dates and CVV codes are entered directly with our payment provider and are processed securely on their systems. We only receive confirmation of whether a payment succeeded or failed.

Cookies and analytics

Our website may use cookies and analytics tools to remember your preferences, keep your session active and understand how visitors use the site. You can disable cookies in your browser settings, though some features may not work as intended.

Data security

We use reasonable technical and organisational measures to protect your data against loss, misuse and unauthorised access. Access to customer information is limited to staff who need it to fulfil orders and provide support. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Your privacy rights

  • Request a copy of the personal information we hold about you
  • Ask us to correct information that is inaccurate or incomplete
  • Ask us to delete your information where we are not required to keep it
  • Opt out of promotional messages at any time

Contact us about privacy

For any privacy question or request, contact Hassan Computers at 0321 9400478, email hassancompters@gmail.com, or visit us at Shop # 4A, 1st Floor, Hafeez Centre, Gulberg III, Lahore.

Need help?

Our team is available during business hours at 0321 9400478 or hassancompters@gmail.com.