Shipping Policy

We deliver across Pakistan through trusted courier partners. Same-day and self-collection options are available within Lahore from our shop at Shop # 4A, 1st Floor, Hafeez Centre, Gulberg III, Lahore.

• Orders are confirmed by phone or WhatsApp before dispatch
• Confirmed orders are processed within 1 working day
• Every laptop and PC is tested and securely packed before it leaves the shop
• Orders placed on Sundays or public holidays are processed on the next working day

• Lahore: same day or next working day
• Major cities: 2 to 3 working days
• Other locations: 3 to 5 working days

Delivery charges depend on the destination, product size and weight, and are confirmed when your order is placed. Free delivery may be offered on selected products, promotional campaigns and orders above a specified value — the applicable offer is shown at the time of order.

Once your order is dispatched, we share the courier name and tracking number by WhatsApp, SMS or email so you can follow your shipment until it arrives.

Deliveries can occasionally be delayed by weather, courier backlogs, public holidays, security conditions or stock availability. We will keep you informed and follow up with the courier on your behalf, but we cannot be held responsible for delays caused by third-party couriers.

• Please provide a complete, accurate address and a reachable phone number
• Address changes are only possible before the order is dispatched
• Couriers usually make up to two or three delivery attempts
• If delivery fails because the customer is unreachable or the address is incorrect, the parcel is returned to us and re-delivery charges may apply

Please inspect the package on arrival. If the outer packaging is torn, crushed or tampered with, record a short video while opening it and inform us within 24 hours with photographs. We will investigate with the courier and arrange a replacement or refund where applicable.

For any delivery question, contact Hassan Computers at 0321 9400478 or hassancompters@gmail.com and our team will assist you.